Refund Policy – Vicharak Store
At Vicharak, we value customer satisfaction and aim to provide a transparent and fair shopping experience.
1. Eligibility for Refund
At Vicharak, we value customer satisfaction and aim to provide a transparent and fair shopping experience.
1. Eligibility for Refund
- Customers may request a refund within 24 hours of placing their order.
- After 24 hours, refund requests will not be accepted as the order will have moved into processing or dispatch stages.
2. Refund Deductions
- All refunds will be processed after deducting 2% of the total order value towards non-recoverable payment gateway charges.
3. Refund Process
- Refunds will be issued to the original payment method used for the purchase.
- Processing time may take 5–7 business days depending on your bank or payment provider.
4. How to Request a Refund
- Email us at support@vicharak.com with your order ID and a brief reason for the refund request.
- Our team will review your request and process it if it meets the policy conditions.
5. Non-Refundable Scenarios
- Orders where 24 hours have passed since placement.
- Orders that have already been shipped.